OUR PRODUCT ALWAYS FITS! We've supplied our products to just about every conceivable difficult to access location including lofts, cellars, boats and spiral staircases - in the highly unlikely event our products won't fit (this has never happened) we will give you a refund in full! You are obliged to ensure that there is sufficient space in the room to fit the product.
Our products are designed to be strong and stand up to a lot of punishment, that’s why we offer a free guarantee that's valid for two years against any manufacturing or material defect, allowing for fair wear and tear - in the highly unlikely event that a problem does occur we will repair the product free of charge.
We guarantee that you’ll find the product you purchase comfortable, if you don’t we’ll happily change your seating options or if the worst comes to the worst offer you a refund. To take up our Comfort Guarantee you need to contact us within 2 weeks of receipt of the goods.
All of our guarantees are made in accordance with our terms and conditions which can be reviewed at the following link; Terms & Conditions.